National Accreditation

Accreditation is a process that helps non-profits, such as ComServ, meet established standards for providing quality services. We have chosen CARF, an international, non-profit organization that accredits human services providers to assist us in meeting this goal. A team of professionals (surveyors) are scheduled to visit ComServ on November 13 and 14, 2008. They will be looking at many parts of our overall organization and will tell us what we are doing well and how we can improve.

CARF has told us that as part of the survey, they will interview people who use our services, their families, our staff, and others. Some questions the survey team members might ask:

· Are our services provided in a clean and safe setting?

· Do you receive the services you need and want?

· Are you treated with respect?

· Do you take part in planning your services?

· Are you told what you need to know about your services?

· Are your questions answered in a way you understand?

· Do you know where to go with questions or concerns?

The survey team will decide the extent to which ComServ has met the CARF standards. Based on this determination, ComServ may be given accreditation for one or three years.

For further information you may contact Barbara Maney at bmaney40@hotmail.com or Jane Ann Layton at jlayton613@yahoo.com