HIPAA / Confidentiality / Rights

ComServ, Inc. is committed to ensuring individuals served have the care, respect and dignity as all other human beings.  That they have access to advocates. That they understand their rights and responsibilities as members of their communities. 
 

  • The right to be free from discrimination against the provision of services on the basis of race, religion, color, national origin, sex, age, handicap, marital status, or source of payment.
  • The right to be free from harm, mistreatment, abuse, neglect, exploitation and corporal punishment.
  • The right to be informed in writing of rights and responsibilities and any changes or amendments to the rights or rules.
  • The right to be free from physical and personal restraint, time-out and seclusion.
  • The right to be free from unnecessary or excessive medication and not to receive medication as punishment or for discipline.
  • The right to live as normally as possible while receiving care and treatment.
  • The right to confidentiality of information obtained during services except as noted under G.S.122C-53 through 122C-56.
  • The right to communicate and meet under appropriate supervision with persons of their choice upon consent of such persons.
  • The right to have access to keep and spend a reasonable sum of money and to manage their financial affairs, according to their capability to do so.
  • The right to be outdoors daily and have access to recreational facilities and equipment several times a week.
  • The right to make and receive phone calls.
  • The right to receive visitors.
  • You have the responsibility to follow your plan once you have agreed to it.
  • You have the responsibility to tell us if you have any concerns.
  • You have the responsibility to treat staff and others with respect and consideration.
  • You have the responsibility to follow the rules of the facility where you receive services.
  • You have the responsibility to let us know when you have a complaint so we can help you find a   solution to the problem.
  • You have the responsibility to respect the confidentiality and privacy of others. 

 

Your Privacy Rights

HIPAA (Health Insurance Portability and Accountability Act of 1965)

ComServ, Inc. is required by federal law to protect the privacy of health information about individuals who have received services in the past and who are currently receiving services. This information may be information about the health care we provide, or payment for services. It may also be information about the past, present or future medical condition of an individual.

What Rights Does The Privacy Rule Give Me Over My Health Information

ComServ, Inc. must comply with your right to:

  1. Ask to see and get a copy of your health record

  2. Have corrections added to your health information

  3. Receive a notice that tells you how your health information may be used and shared

  4. Decide if you want to give your permission before your health information can be used or shared for certain purposes, such as for marketing

  5. Get a report on when and why your health information was shared for certain purposes

If you believe your rights are being denied or your health information isn’t being protected, you can file a complaint with your provider or health insurer you can file a complaint with the U.S. Government.

  • You should get to know these important rights, which help you protect your health information.

  • You can ask your provider or health insurer questions about your rights.

  • Learn more about your health information privacy rights at US Department of Health and Human Services - Health Information Privacy