Tailored Care Management (TCM)

The vision of ComServ’s Tailored Care Management services is to become a provider of choice for TCM services.

Tailored Care Management (TCM) provides members with a designated care manager that will assist the member and/or their families to coordinate services for their son/daughter/family member.  Care Managers will develop a multidisciplinary care team to provide whole-person care for the individual served.  Whole person care includes helping to meet the following needs of the individual:  physical health, pharmacy, long-term services and supports and unmet health-related resource needs. 

Services will be provided in Gaston, Cleveland, Rutherford, Catawba, Lincoln, Iredell and Burke counties.  We are very excited to offer this new service for your family member!  Please contact us at one of the following locations or at 704-215-4316.

Our Office Locations:   

TCM – Southern Regional Office:

432 E. Long Ave

Suite 2

Gastonia, NC 28054

TCM – Central Regional Office

785 US Hwy 70 SW

Suite 200

Hickory, NC 28602

TCM – Northern Regional Office

105 Scroggs Ct

Morganton, NC 28680

For more information please call: 704-215-4316